AD HelpDesk


What's New
Bug fix...
Size:
2.7 MB
Category:
Business
OS:
iOS
Developer:
John Bowers
Price:
$9.99
Compatible:
iPhone iPad
Requirements:
Compatible with iPhone
Version:
3.0

Description - AD HelpDesk

John Bowers , the publisher behind many iOS app (AD HelpDesk ,AD HelpDesk Lite ,Flap Jack ,MTG DeckView ,Preppy 2048), brings AD HelpDesk with a number of new features along with the usual bug fixes. AD HelpDesk app has been update to version 3.0 with several major changes and improvements. App release that improves performance, provides several new options.

.
Usefulnessc94
Useful and simple.
The app does everything that it promises.
Ease of Usec100
Useful and simple.
It's straight forward and very easy to setup.
Short and simple.
Easy to set up and works as advertised.
Reliabilityc100
Updates & Supportc52
their customer service support is unparalleled.
the developer responds quickly to questions /suggestions.

I'd recommend it to anyone who lives in an AD environment. found in 1 reviews
Been using this for about a year now. found in 1 reviews
Great App for Admins and remote support. found in 1 reviews
I just whipped out my phone. found in 1 reviews
This is great tool for college IT staff. found in 1 reviews
Great Tool for Educational Environment. found in 1 reviews
Works great over VPN and easy to manage multiple domains. found in 2 reviews
their customer service support is unparalleled. found in 1 reviews
Once I connected to my VPN. found in 1 reviews
Easy to use and gives me some freedom when I'm on call. found in 1 reviews
It's simple and clean. found in 1 reviews
This application has saved me a ton of time. found in 1 reviews
My original review wasnt very good. found in 1 reviews
the developer responds quickly to questions /suggestions. found in 1 reviews
Very nice and worth the money. found in 1 reviews
create delete move or rename any object in the directory. found in 1 reviews
MUST HAVE for any IT professional. found in 1 reviews
Slow login with iOS 7. found in 1 reviews
there is one other issue that I have with this program. found in 1 reviews
Problem when running in iOS 7. found in 2 reviews
If you have taken the time to read this I hope it was helpful. found in 1 reviews
This app is now completely unusable since iOS 6 launched. found in 1 reviews

The AD HelpDesk is now available for $9.99 for both iPhone and iPad owners.The application is designed for use in English language. It weighs in at only 2.7 MB to download. It is highly advisable to have the latest app version installed so that you don`t miss out on the fresh new features and improvements. The current app version 3.0 has been released on 2014-11-28. The Apple Store includes a very useful feature that will check if your device and iOS version are both compatible with the app. Most iPhone and iPad are compatible. Here is the app`s compatibility information: Compatible with iPhone, iPod touch, and iPad. Requires iOS 4.0 or later.
More Info: Find more info about AD HelpDesk in John Bowers`s Official Website : http://adhelpdesk.com


AD Help Desk allows secure password reset and account modification of user accounts stored in Microsoft`s Active Directory. This application will work Out of the box , requiring absolutely no modifications to your Active Directory ...
This app works great and is a life saver when I m not around a PC I m freeeeee                     Works so good it s an IT life for me yo ho R0tten
I LOVE that the app shows each attribute from the schema This is very helpful for me                     Great app zrdean
Running on 5s in the current version even over VPN the login is quick and the changes equally so This is a life saver for me I m the only IT in a 50 employee company which runs 6 days 60 hours a week but IT only runs 5 days 40 hours a week Many times I m in inconvenient locations to remote in to unlock a user this is a life saver with that respect                     Works great iGreg84
App used to work pretty good but under iOS 7 but now it takes it about 3 mins for the app to log in into the domain controller Please fix         Problem when running in iOS 7 Kelvin NC
I have been using this app for months and I find it very helpful for unlocking users no matter where I happen to be located It allows me to get quick information update AD info and gives me a quick search for locked out users to easily unlock or change their password The only issue I have had is that now it takes a minute to login to my domain controller after updating to iOS 7 Fix this and it is a five star app             Slow login with iOS 7 hankinsd
Short and simple I had an issue being no fault of the app I reached out to support and my small problem was almost immediately rectified I encourage ANYONE who s using this app and experiencing any sort of issue to NOT give this product a bad review but instead contact support their customer service support is unparalleled                     Great App Greater support Darkonis_IT
If you support a Windows Active Directory desk side then you need to PURCHASE THESE This application has saved me a ton of time I now can support my users without having to make phone calls or drag my laptop out I read the reviews before purchasing but have not experienced any crashes in the month that I have been using it Also the developer responds quickly to questions suggestions That is not always the case so it makes using this application a pleasure                     A MUST HAVE for any Support Professional Justin Grigg
Awesome app Works fine in iOS6 Works great over VPN and easy to manage multiple domains                     Great RiverZ
This app is now completely unusable since iOS 6 launched even though I did not update to the new iOS Ot makes no sense Waste of money now     Unusable Evelmike
It amazes me how something so simple can be so helpful Last weekend I had a user call and found he was locked out of his AD account With this app It s as simple as connecting to our VPN with my iPhone and touching the unlock button Heh Very nice                     Very Cool SitWalkStand
This product has saved my team countless times and doesn t require that your on call person be tied to a computer The updates the team have brought in this latest version are great If you have anything to do with AD in your organization buy this app                     A must have for any IT team Aeakos
AD Help desk is a welcome addition to any administrators toolbox It simplifies management by allowing and admin to remotely access AD and make required changes The functions all work well search add delete modify lock unlock and password resets etc and the searches are quick and efficient even in an evironment with hundreds of thosands of objects I would put this in the must have category for any support team                     Great App for Admins and remote support Sal S.
3 0 is a great update Suggestions 1 1 click search for recently expired accounts where the user can specify what recent is 2 allow user to create their own custom 1 click searches It s a great product Thanks                 Jason Proos jproos
AD Help Desk is a must have app for Windows system admins It makes Active Directory management tools available to you from virtually any location that you have connectivity I use it daily mostly for account unlocks and password resets and it allows me to take care of the issue right then and there no matter where I m located Being able to handle these issues immediately is great and it keeps my users happy too Finally the application has progressed very nicely over time and has received regular updates and now has added a number of useful new features                     Must Have App BanditoB
The app still crashes occasionally but the ability to create new users is worth the update                     I love it QuietJamaican
Been using this for about a year now and it s excellent Due largely to this apps capabilities my entire Helpdesk staff now all gets iPads with this Cisco Anyconnect and jump remote desktop installed as standard when they are hired Put it all together and you have a Helpdesk staff that s capable or doing their job from anywhere I d recommend it to anyone who lives in an AD environment                     Excellent app DaPeeps
I purchased this app but was having trouble getting it configured correctly due to an idiosyncrasy with our domain I sent an email to their support wondering if I would ever get a response Not only did I receive multiple email in response I even received a phone call to help get over the final hurdle The app does everything that it promises which is great However the support that I received was unbelievable Kudos to Implbits Highly recommended                     Great app fantastic support sbarrier
If this would let me delete machine and user accounts then I would Almost never have to log into a PC for user and computer management again             Almost replaces Active Directory Users and Computers Your School IT Person
Great app allows for all of my account and AD maintenance needs When I had a problem e mailed support and issue was immediately resolved thanks again John 5 rating                     This app VPN work from anywhere Aerialist001
Easy to use and gives me some freedom when I m on call                     Great App Nicky2Fingaz
I really love the AD help desk app for iPad As I work on computer tickets I m always having end users coming up to me with account issues Now I can quickly fix their issues without having to remotly accessing a computer running ADUC The new group membership upgrade is awesome too I use this tool to help with Active Directory changes in an enterprise network of about 40 000 user objects and 14 000 computer objects Thanks Network Administrator Public Schools                     Just the ticket _AgentMrQ_
Easy to set up and works as advertised I m giving it 5 stars because it does what it does well I would like to see it do more in future updates Most pressing would be multiple domains with configurations saved for each one                     Works as advertised KenInAtl
This is great tool for college IT staff We are currently using ADHelpdesk to troubleshoot student logins throughout our network We have on average 1000 student accounts and about 200 to 300 student on site daily With little time to go back to the office and fix accounts and verify settings this tool does the trick If you need a quick glimpse at attributes or password reset this is the tool for you The suppor for this product is also very good with a quick turn around time                     Great Tool for Educational Environment Digitalcheffe
My original review wasnt very good I tried for days to get it to work but finally did This app does exactly what it should provides basic AD administration such as diasbling accounts or unlocking them I apologize for my initial 1 star review and am glad to have been able to change it to 5 stars                     I got it working Bwarholak
This app works perfectly It s straight forward and very easy to setup Once I connected to my VPN I just logged on and it worked For whoever is having issues to connect you probably need to call your Helpdesk cause you re Probably doing something wrong                     Awesome TheGarmac
I m still new to the Microsoft AD world and have only used this briefly at work over a secure wireless net but it appears to do what it says I m sure there is room for improvements and additional features but I m happy Does what it says Thanks for creating this                     Does what it says SpringfieldMH
We use this app in an education environment as our solution for administering Macintosh users bound to AD and it has been a great benefit for teachers and maximizing instructional classroom time                     Best tool ever Cwertenberger
This lets me do simple AD account management without the need to resort to RDP or VNC sessions Very nice and worth the money                     Useful and simple Sodbuster95
Works perfect                     Great Scalt
Not so impressed I thought maybe I could move the user to a new container I guess it works as advertised             Nah CraigRei
I ve been looking for a simple non bloated AD management app for quite a while now This looks almost exactly like an app that I would have designed myself It s simple and clean                     Simple and useful Kevin Allgaier
Works great and a few of the features I thought wouldn t be useful ended up being my favorites Finding locked accounts is just one of them Great app                     More useful than I thought Jimy Longs
The app works great It saves me a trip back to my desk When is there going to be an app with more features written for the iPad Thanks John                     Works well AHen1978
One of our users account information had been written down on a post it note Not the smartest thing and it was stolen along with their laptop Obviously this is a huge problem on it s own But we needed to change the users credentials ASAP and I found out about this while I was out running I just whipped out my phone vpn d in and locked the user account within about 2 min Normally I would have had to get back to my car and then drive for another 15 20 min in order to take care of this This App saved me from having to give up on my workout for the day and it also may have saved the company a lot of headache This is only one of several times I have found it useful I would gladly pay for it 10 times over for the amount of freedom it has given me                     MUST HAVE for any IT professional Hyris
Configured properly this handy app makes resetting passwords and unlocking stations a breeze for my boss and I Works well on both iPhone and iPod Touch I recommend this app along with RDP and setting up the VPN on your device to make yourself a guerilla IT pro More success for this app would be to pack a few more features into this app like network scanning for quick inventory and push notifications for recently locked workstations Thank you                     Solid Basic Active Directory MGMT Chubbs1900
Ive been looking for a simple nonbloated AD management app for quite a while now This looks almost exactly like an app that I would have designed myself Its simple and clean                 Simple and useful
If you support a Windows Active Directory desk side then you need to PURCHASE THESE This application has saved me a ton of time I now can support my users without having to make phone calls or drag my laptop out I read the reviews before purchasing but have not experienced any crashes in the month that I have been using it Also the developer responds quickly to questionssuggestions That is not always the case so it makes using this application a pleasure                 A MUST HAVE for any Support Professional
I purchased this app but was having trouble getting it configured correctly due to an idiosyncrasy with our domain I sent an email to their support wondering if I would ever get a response Not only did I receive multiple email in response I even received a phone call to help get over the final hurdle The app does everything that it promises which is great However the support that I received was unbelievable Kudos to Implbits Highly recommended                 Great app fantastic support
I LOVE that the app shows each attribute from the schema This is very helpful for me                 Great app
Works great and a few of the features I thought wouldnt be useful ended up being my favorites Finding locked accounts is just one of them Great app                 More useful than I thought
Im still new to the Microsoft AD world and have only used this briefly at work over a secure wireless net but it appears to do what it says Im sure there is room for improvements and additional features but Im happy Does what it says Thanks for creating this                 Does what it says
Running on 5s in the current version even over VPN the login is quick and the changes equally so This is a life saver for me Im the only IT in a 50 employee company which runs 6 days 60 hours a week but IT only runs 5 days 40 hours a week Many times Im in inconvenient locations to remote in to unlock a user this is a life saver with that respect                 Works great
If this would let me delete machine and user accounts then I would Almost never have to log into a PC for user and computer management again           Almost replaces Active Directory Users and Computers
This app works great and is a life saver when Im not around a PC Im freeeeee                 Works so good its an IT life for me yo ho
Easy to set up and works as advertised Im giving it 5 stars because it does what it does well I would like to see it do more in future updates Most pressing would be multiple domains with configurations saved for each one                 Works as advertised
AD Help desk is a welcome addition to any administrators toolbox It simplifies management by allowing and admin to remotely access AD and make required changes The functions all work well search add delete modify lockunlock and password resets etc and the searches are quick and efficient even in an evironment with hundreds of thosands of objects I would put this in the must have category for any support team                 Great App for Admins and remote support
The app works great It saves me a trip back to my desk When is there going to be an app with more features written for the iPad Thanks John                 Works well
I have been using this app for months and I find it very helpful for unlocking users no matter where I happen to be located It allows me to get quick information update AD info and gives me a quick search for locked out users to easily unlock or change their password The only issue I have had is that now it takes a minute to login to my domain controller after updating to iOS 7 Fix this and it is a five star app           Slow login with iOS 7
30 is a great update Suggestions 1 1click search for recently expired accounts where the user can specify what recent is 2 allow user to create their own custom 1click searches Its a great product Thanks              Jason Proos
It amazes me how something so simple can be so helpful Last weekend I had a user call and found he was locked out of his AD account With this app Its as simple as connecting to our VPN with my iPhone and touching the unlock button Heh Very nice                 Very Cool
Been using this for about a year now and its excellent Due largely to this apps capabilities my entire Helpdesk staff now all gets iPads with this Cisco Anyconnect and jump remote desktop installed as standard when they are hired Put it all together and you have a Helpdesk staff thats capable or doing their job from anywhere Id recommend it to anyone who lives in an AD environment                 Excellent app
Awesome app Works fine in iOS6 Works great over VPN and easy to manage multiple domains                 Great
AD Help Desk is a musthave app for Windows system admins It makes Active Directory management tools available to you from virtually any location that you have connectivity I use it daily mostly for account unlocks and password resets and it allows me to take care of the issue right then and there no matter where Im located Being able to handle these issues immediately is great and it keeps my users happy too Finally the application has progressed very nicely over time and has received regular updates and now has added a number of useful new features                 MustHave App
App used to work pretty good but under iOS 7 but now it takes it about 3 mins for the app to log in into the domain controller Please fix        Problem when running in iOS 7
This lets me do simple AD account management without the need to resort to RDP or VNC sessions Very nice and worth the money                 Useful and simple
Works perfect                 Great
We use this app in an education environment as our solution for administering Macintosh users bound to AD and it has been a great benefit for teachers and maximizing instructional classroom time                 Best tool ever
Great app allows for all of my account and AD maintenance needs When I had a problem emailed support and issue was immediately resolved thanks again John 5 rating                 This app VPN work from anywhere
This is great tool for college IT staff We are currently using ADHelpdesk to troubleshoot student logins throughout our network We have on average 1000 student accounts and about 200 to 300 student on site daily With little time to go back to the office and fix accounts and verify settings this tool does the trick If you need a quick glimpse at attributes or password reset this is the tool for you The suppor for this product is also very good with a quick turn around time                 Great Tool for Educational Environment
Configured properly this handy app makes resetting passwords and unlocking stations a breeze for my boss and I Works well on both iPhone and iPod Touch I recommend this app along with RDP and setting up the VPN on your device to make yourself a guerilla IT pro More success for this app would be to pack a few more features into this app like network scanning for quick inventory and push notifications for recently locked workstations Thank you                 Solid Basic Active Directory MGMT
One of our users account information had been written down on a post it note Not the smartest thing and it was stolen along with their laptop Obviously this is a huge problem on its own But we needed to change the users credentials ASAP and I found out about this while I was out running I just whipped out my phone vpnd in and locked the user account within about 2 min Normally I would have had to get back to my car and then drive for another 1520 min in order to take care of this This App saved me from having to give up on my workout for the day and it also may have saved the company a lot of headache This is only one of several times I have found it useful I would gladly pay for it 10 times over for the amount of freedom it has given me                 MUST HAVE for any IT professional
I really love the AD help desk app for iPad As I work on computer tickets Im always having endusers coming up to me with account issues Now I can quickly fix their issues without having to remotly accessing a computer running ADUC The new group membership upgrade is awesome too I use this tool to help with Active Directory changes in an enterprise network of about 40000 user objects and 14000 computer objects Thanks Network Administrator Public Schools                 Just the ticket
Easy to use and gives me some freedom when Im on call                 Great App
The app still crashes occasionally but the ability to create new users is worth the update                 I love it
Not so impressed I thought maybe I could move the user to a new container I guess it works as advertised           Nah
My original review wasnt very good I tried for days to get it to work but finally did This app does exactly what it should provides basic AD administration such as diasbling accounts or unlocking them I apologize for my initial 1 star review and am glad to have been able to change it to 5 stars                 I got it working
This app is now completely unusable since iOS 6 launched even though I did not update to the new iOS Ot makes no sense Waste of money now     Unusable
This product has saved my team countless times and doesnt require that your on call person be tied to a computer The updates the team have brought in this latest version are great If you have anything to do with AD in your organization buy this app                 A must have for any IT team
This app works perfectly Its straight forward and very easy to setup Once I connected to my VPN I just logged on and it worked For whoever is having issues to connect you probably need to call your Helpdesk cause youre Probably doing something wrong                 Awesome
Short and simple I had an issue being no fault of the app I reached out to support and my small problem was almost immediately rectified I encourage ANYONE whos using this app and experiencing any sort of issue to NOT give this product a bad review but instead contact support their customer service support is unparalleled                 Great App Greater support


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